Buy new:
-20% $23.97
FREE delivery Friday, January 17 on orders shipped by Amazon over $35
Ships from: Amazon
Sold by: CuteProducts
$23.97 with 20 percent savings
List Price: $30.00
Get Fast, Free Shipping with Amazon Prime FREE Returns
FREE delivery Friday, January 17 on orders shipped by Amazon over $35
Or fastest delivery Thursday, January 16. Order within 15 hrs 4 mins
Only 1 left in stock - order soon.
$$23.97 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$23.97
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Ships from
Amazon
Amazon
Ships from
Amazon
Returns
30-day refund/replacement
30-day refund/replacement
This item can be returned in its original condition for a full refund or replacement within 30 days of receipt.
Payment
Secure transaction
Your transaction is secure
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
$8.97
Get Fast, Free Shipping with Amazon Prime FREE Returns
Item is in acceptable condition. Expect heavy wear on the cover and the inside of the book. The text is perfectly readable and usable. Text may contain highlighting and or handwriting. Item is in acceptable condition. Expect heavy wear on the cover and the inside of the book. The text is perfectly readable and usable. Text may contain highlighting and or handwriting. See less
FREE delivery Sunday, January 19 on orders shipped by Amazon over $35
Only 1 left in stock - order soon.
$$23.97 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$23.97
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Access codes and supplements are not guaranteed with used items.
Kindle app logo image

Download the free Kindle app and start reading Kindle books instantly on your smartphone, tablet, or computer - no Kindle device required.

Read instantly on your browser with Kindle for Web.

Using your mobile phone camera - scan the code below and download the Kindle app.

QR code to download the Kindle App

Follow the author

Something went wrong. Please try your request again later.

Everybody Matters: The Extraordinary Power of Caring for Your People Like Family Hardcover – October 6, 2015

4.7 4.7 out of 5 stars 822 ratings

Great on Kindle
Great Experience. Great Value.
iphone with kindle app
Putting our best book forward
Each Great on Kindle book offers a great reading experience, at a better value than print to keep your wallet happy.

Explore your book, then jump right back to where you left off with Page Flip.

View high quality images that let you zoom in to take a closer look.

Enjoy features only possible in digital – start reading right away, carry your library with you, adjust the font, create shareable notes and highlights, and more.

Discover additional details about the events, people, and places in your book, with Wikipedia integration.

Get the free Kindle app: Link to the kindle app page Link to the kindle app page
Enjoy a great reading experience when you buy the Kindle edition of this book. Learn more about Great on Kindle, available in select categories.
{"desktop_buybox_group_1":[{"displayPrice":"$23.97","priceAmount":23.97,"currencySymbol":"$","integerValue":"23","decimalSeparator":".","fractionalValue":"97","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"BJ2Wrk4a93g9%2F398VMDOoW5exp%2Fg8KnX12Id1yxnpjZv76yxajbiciuMzOLcSydNb1QWCbBZO4bVvQs3pw5%2F11xI%2F%2FXs65S4G%2B2KtakpJ%2BxiIqOdkgBLbIX2V1wbY1bI5k%2FKEjap%2BTChKB%2F9DhXZmlTsaZqUU2bDMNPS3MAB0EraLiFGZL8zs0YcyXyc%2B7BX","locale":"en-US","buyingOptionType":"NEW","aapiBuyingOptionIndex":0}, {"displayPrice":"$8.97","priceAmount":8.97,"currencySymbol":"$","integerValue":"8","decimalSeparator":".","fractionalValue":"97","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"BJ2Wrk4a93g9%2F398VMDOoW5exp%2Fg8KnXj17TfRlpjKX9zqjWGcRE8%2BK%2FsPwTNUiPf0GAAxyPSohhL%2BCVUGxZzZYB%2FVdukHcwUTe%2BYyc1EVZKQTBdAVnWjdKVgA0%2BuKv0706LLcaGZa%2BbVgczeedRzPEbf4HuAsUUuqIYHFangsXszL5nvXnh4R43xnbNEQc1","locale":"en-US","buyingOptionType":"USED","aapiBuyingOptionIndex":1}]}

Purchase options and add-ons

“Bob Chapman, CEO of the $1.7 billion manufacturing company Barry-Wehmiller, is on a mission to change the way businesses treat their employees.” – Inc. Magazine

Starting in 1997, Bob Chapman and Barry-Wehmiller have pioneered a dramatically different approach to leadership that creates off-the-charts morale, loyalty, creativity, and business performance. The company utterly rejects the idea that employees are simply functions, to be moved around, "managed" with carrots and sticks, or discarded at will. Instead, Barry-Wehmiller manifests the reality that every single person matters, just like in a family. That’s not a cliché on a mission statement; it’s the bedrock of the company’s success.

During tough times a family pulls together, makes sacrifices together, and endures short-term pain together. If a parent loses his or her job, a family doesn’t lay off one of the kids. That’s the approach Barry-Wehmiller took when the Great Recession caused revenue to plunge for more than a year. Instead of mass layoffs, they found creative and caring ways to cut costs, such as asking team members to take a month of unpaid leave. As a result, Barry-Wehmiller emerged from the downturn with higher employee morale than ever before.

It’s natural to be skeptical when you first hear about this approach. Every time Barry-Wehmiller acquires a company that relied on traditional management practices, the new team members are skeptical too. But they soon learn what it’s like to work at an exceptional workplace where the goal is for everyone to feel trusted and cared for—and where it’s expected that they will justify that trust by caring for each other and putting the common good first.

Chapman and coauthor Raj Sisodia show how any organization can reject the traumatic consequences of rolling layoffs, dehumanizing rules, and hypercompetitive cultures. Once you stop treating people like functions or costs, disengaged workers begin to share their gifts and talents toward a shared future. Uninspired workers stop feeling that their jobs have no meaning. Frustrated workers stop taking their bad days out on their spouses and kids. And everyone stops counting the minutes until it’s time to go home.

This book chronicles Chapman’s journey to find his true calling, going behind the scenes as his team tackles real-world challenges with caring, empathy, and inspiration. It also provides clear steps to transform your own workplace, whether you lead two people or two hundred thousand. While the Barry-Wehmiller way isn’t easy, it is simple. As the authors put it:

"Everyone wants to do better. Trust them. Leaders are everywhere. Find them. People achieve good things, big and small, every day. Celebrate them. Some people wish things were different. Listen to them. Everybody matters. Show them."
The%20Amazon%20Book%20Review
The Amazon Book Review
Book recommendations, author interviews, editors' picks, and more. Read it now.

Frequently bought together

This item: Everybody Matters: The Extraordinary Power of Caring for Your People Like Family
$23.97
Get it as soon as Friday, Jan 17
Only 1 left in stock - order soon.
Sold by CuteProducts and ships from Amazon Fulfillment.
+
$14.69
Get it as soon as Saturday, Jan 18
Only 3 left in stock - order soon.
Sold by PTP Flash Deals and ships from Amazon Fulfillment.
+
$33.29
Get it as soon as Thursday, Jan 23
Usually ships within 2 to 3 days
Ships from and sold by Amazon.com.
Total price: $00
To see our price, add these items to your cart.
Details
Added to Cart
spCSRF_Treatment
Some of these items ship sooner than the others.
Choose items to buy together.

Editorial Reviews

Review

"Profit matters, but people matter more. Bob Chapman and Raj Sisodia use real-world examples to illustrate how the humanity so often absent in today’s boardrooms is actually a direct path to sustained growth. It’s a message that should be taken to heart by business leaders everywhere."
RON SHAICH, founder, chairman and CEO, Panera Bread

"Bob and Raj beautifully illustrate the important intersection of business and the true essence of the human spirit. One company, one employee at a time, Barry-Wehmiller is changing the world—and the world of business! If this model can be successful in manufacturing, it can be successful anywhere."
KIP TINDELL, chairman and CEO, The Container Store

"It is almost impossible for me to adequately convey my admiration, excitement, and incredulity. . . . To give people the power and freedom to care for each other, to trust that people want to do well
and be good . . . and to see how these things create value for everyone—it doesn’t get better than that. I have (happy) tears in my eyes as I write this."
AMY CUDDY, associate professor, Harvard Business School

"Is it possible to run a successful business without treating people like numbers? Can a corporate culture of mistrust and insecurity be transformed into one of caring and fulfillment?
Everybody Matters answers these questions with an enthusiastic ‘Yes!’ If you’re ready for a new way of doing business, this is the book for you."
DANIEL H. PINK, author of To Sell Is Human and Drive

"When it comes to maximizing potential, Chapman and his team at Barry-Wehmiller have it figured out. This deeply moving and practical book will have you asking yourself ‘Why haven’t we been doing this?’ Now you can begin tomorrow!"
JACK CANFIELD, coauthor of Chicken Soup for the Soul® at Work and The Success Principles™

"
Everybody Matters simply blew me away. This is THE book that practically every corporate CEO in North America has been breathlessly waiting for . . . even if they don’t yet know it!"
BOB BURG, coauthor of The Go-Giver

About the Author

BOB CHAPMAN is the chairman and CEO of Barry-Wehmiller, a global capital equipment and engineering consulting company. A combination of almost eighty acquired companies spread among ten operating divisions around the world, Barry-Wehmiller’s vision is to use the power of business to build a better world. Chapman blogs about leadership and culture at www.trulyhumanleadership.com.

RAJ SISODIA is the FW Olin Distinguished Professor of Global Business and Whole Foods Market Research Scholar in Conscious Capitalism at Babson College. His most recent book is the Wall Street Journal bestseller Conscious Capitalism (with John P. Mackey, cofounder and co-CEO of Whole Foods Market).

Product details

  • Publisher ‏ : ‎ Portfolio (October 6, 2015)
  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 272 pages
  • ISBN-10 ‏ : ‎ 1591847796
  • ISBN-13 ‏ : ‎ 978-1591847793
  • Item Weight ‏ : ‎ 1 pounds
  • Dimensions ‏ : ‎ 6.3 x 0.97 x 9.26 inches
  • Customer Reviews:
    4.7 4.7 out of 5 stars 822 ratings

About the author

Follow authors to get new release updates, plus improved recommendations.
Rajendra Sisodia
Brief content visible, double tap to read full content.
Full content visible, double tap to read brief content.

Raj Sisodia is FEMSA Distinguished University Professor of Conscious Enterprise and Chairman of the Conscious Enterprise Center at Tecnologico de Monterrey in Mexico. He is Co-Founder and Chairman Emeritus of Conscious Capitalism Inc. He has a Ph. D. in Business from Columbia University. Raj is co-author of the New York Times bestseller Conscious Capitalism: Liberating the Heroic Spirit of Business (2013) and Wall Street Journal bestseller Everybody Matters (2015). He was named one of “Ten Outstanding Trailblazers of 2010” by Good Business International, and one of the “Top 100 Thought Leaders in Trustworthy Business Behavior” by Trust Across America for 2010 and 2011. Raj received an honorary doctorate from Johnson & Wales University in 2016 and the Business Luminary Award from Halcyon in 2021. He has served on the boards of Mastek and The Container Store.

Raj has published sixteen books, including Firms of Endearment: How World Class Companies Profit from Passion and Purpose, which was named a top business book of 2007 by Amazon.com. His most recent books are Awaken: The Journey to Purpose, Inner Peace & Healing; The Healing Organization: Awakening the Conscience of Business to Help Save the World; and The Global Rule of Three: Competing with Conscious Strategy. Raj has consulted with and taught at numerous companies, including AT&T, Verizon, LG, DPDHL, POSCO, Kraft Foods, Whole Foods Market, Tata, Tesoro, Siemens, Sprint, Volvo, IBM, Walmart, McDonalds and Southern California Edison.

Customer reviews

4.7 out of 5 stars
822 global ratings

Review this product

Share your thoughts with other customers

Customers say

Customers find the book inspiring and informative about putting people first in business. They describe it as an interesting read that should be mandatory for anyone in leadership. The story is relatable and well-written, with relatable narratives. Readers appreciate the author's powerful insights and consider the book a worthwhile investment.

AI-generated from the text of customer reviews

51 customers mention "Educating"51 positive0 negative

Customers appreciate the book's educational content. It inspires them to be good leaders and think about putting people first in business. They find it presents a paradigm for business that is revolutionary, integrating and reconciling the highest human values with the business world. The book covers the importance of leadership in stakeholder-centricity and the proactive, advanced methods applied to achieve it.

"...that we can have both excellent performance and a safe, trusting work environment...." Read more

"...The initial insight for this novel, humane, and effective management philosophy came in 1997 as Chapman was introducing himself to some managers at..." Read more

"...Personal takeaways: An insightful perspective on conscious capitalism, with demonstrated success in a global, multifaceted company (B-W), providing..." Read more

"...; Bob and his team have created where a remarkably powerful, continuously learning, continuously improving business culture where every employee, in..." Read more

41 customers mention "Readability"41 positive0 negative

Customers find the book engaging and informative. They say it's a must-read for anyone in leadership or starting a business. The perspective is worth contemplating and the author is an amazing CEO.

"...It has renewed my faith in human nature. In this well written book, Chapman and Sisodia trace the journey Barry-Wehmiller made from a..." Read more

"This book is amazing & should be mandatory for anyone in a leadership/ management role." Read more

"...A good read and exceptional concepts. Well worth the price of admission." Read more

"...This topic is very important for all business leaders, well worth a read." Read more

10 customers mention "Story quality"10 positive0 negative

Customers find the story engaging and well-told. They appreciate the humane insights and truths that the author brings to light.

"...The initial insight for this novel, humane, and effective management philosophy came in 1997 as Chapman was introducing himself to some managers at..." Read more

"...So my reaction is that this is a great story, but I'd hope that companies learn to empower others to design and improve the organization...." Read more

"...I loved every story, lesson, and insight...." Read more

"...Filled with stories you'll walk away with a fresh look at how you lead your business. Thanks Bob!" Read more

8 customers mention "Writing quality"6 positive2 negative

Customers find the book well-written and relatable. They appreciate the author's narrative and easy read about how to treat others.

"The authors do really well at crafting a relatable narrative of what needs change in how humans relate and experience work...." Read more

"Excellent written work on engaging employees and looking beyond the everyday motivation that so many employees have seen time and time again...." Read more

"Love the topic and the easy read about how to treat others with respect leading to positive organizational change." Read more

"Extraordinary book written by an extraordinary person" Read more

5 customers mention "Power"5 positive0 negative

Customers find the book's power useful. They say it helps create a powerful, learning team that produces excellent performance and trusting work. The book also shows how to be more productive and efficient.

"...Yet B-W has proven that we can have both excellent performance and a safe, trusting work environment...." Read more

"...lives of our people," Bob and his team have created where a remarkably powerful, continuously learning, continuously improving business culture..." Read more

"...that not only makes the workplace better, more productive and efficient but also helps his employees outside of work...." Read more

"...It is the most powerful force in the universe. Love is a competitive advantage...." Read more

5 customers mention "Value for money"5 positive0 negative

Customers appreciate the book's value for money. They say it's worth the price and people are not a variable cost.

"...A profitable, high-energy corporation didn’t need to fuel itself on stress and treat people as objects or functions...." Read more

"...A good read and exceptional concepts. Well worth the price of admission." Read more

"...In this way, people are not a variable cost you want to flex up and down - but a fixed cost, or even a capital investment that continues to..." Read more

"...Love is abundantly available, and allows for the creation of great value."..." Read more

I have read two books Dr. Raj Sisodia has ...
5 out of 5 stars
I have read two books Dr. Raj Sisodia has ...
I have read two books Dr. Raj Sisodia has co-authored. One was Conscious Capitalism and now Everybody Matters. Both of these works are changing the business world. Both Dr, Sisodia and Bob Chapman truly believe business can change the world. And they are both acting on that belief. Put your cynical pants away and start leading by reading this book and sharing it with everyone you know. Business WILL change the world in positive and fulfilling ways!
Thank you for your feedback
Sorry, there was an error
Sorry we couldn't load the review

Top reviews from the United States

  • Reviewed in the United States on December 3, 2015
    I am grateful that I had Chapman's book on the shelf to read. I had just finished Jeffrey Pfeffer's book, Leadership BS, and was pretty down based on what I had read. What a delight and contrast, to pick up Chapman's and Sisodia's book. It has renewed my faith in human nature.

    In this well written book, Chapman and Sisodia trace the journey Barry-Wehmiller made from a company focused on KPI's to a company focused on building a Business Family - not a family business, but a business family dedicated to the sustainability of the business using the philosophy of taking care of people.

    Certainly the company isn’t perfect, they still get it wrong some times. But the difference is they correct course when they find out what can be better, admit their mistakes and re-commit themselves to the path of compassionate leadership.

    Barry-Wehmiller figured out that to actively manage the culture, they would have to write down, teach, enforce and live the values they wished the organization to embrace. They did that at every turn by creating the Barry-Wehmiller University and by being patient building back the trust with employees.

    Most impressive to me is that the company, besides growing through becoming more effective internally, has grown through acquisition. The acquisitions they made were of product compatible companies but ones who were “on the edge” of insolvency. Invariably, the culture of the acquired companies were the typical command and control and unsafe environment with no trust at all between and among leadership and employees. With patience and the consistent application of the B-W way, the companies soon began to improve and thrive.

    It is telling that Simon Sinek (Leaders Eat Last, Start With Why) found B-W to be an excellent case study and had much praise for the company and this book. In the forward, Sinek made the following statement:

    “I’ve since taken others to see Barry-Wehmiller’s offices and factories, and the results are always the same. People are blown away by what Chapman has created. As for me? I can no longer be accused of being an idealist if what I imagine exists in reality.

    It begs the question, if what I talk and write about can exist in reality, if every C-level executive acknowledges the importance and value of people, why is Bob Chapman and Barry-Wehmiller the exception rather than the rule? The reason, once again, is pressure. . .” - Chapman, Bob; Sisodia, Raj (2015-10-06). Everybody Matters: The Extraordinary Power of Caring for Your People Like Family (Kindle Locations 81-84). Penguin Publishing Group. Kindle Edition.

    The root cause of employee disengagement is our typical command and control business structure. The pressure to “hit the numbers,” even in private businesses but certainly in public entities, is enormous and there is no patience on the part of shareholders. Yet B-W has proven that we can have both excellent performance and a safe, trusting work environment.

    Pfeffer does a great job telling it like it is, and then misses the mark on realistic solutions. Chapman does an equally great job on telling it like it is (and was at B-W), and then not only provides a useful solution, but proves that the solution is viable through the story of Barry-Wehmiller's transformation.

    I believe that if one reads and truly understands the content of three books – Start With Why, Drive, and Turn the Ship Around! – and having understood, builds a business based on the content of those books, then one will wind up with a truly unstoppable and sustainable business that will look a lot like the Barry-Wehmiller of today.
    7 people found this helpful
    Report
  • Reviewed in the United States on June 13, 2016
    There’s trouble afoot in the Land of the Free. Many, perhaps the majority of American workers, spend their days under the thumbs of detached autocrats, who at the top in large corporations make over 300 times what the average worker receives. Since the early 1970’s real wages have remained flat for workers while productivity has increased almost five-fold. What gives? The simple but compelling answer is that intimidation works. As union membership has declined, who will stand up for the workers? Certainly not its money-grubbing politicians. Essentially most workers are on their own. Thus, wages are slashed, benefits diminished, corporate employees replaced with ill-paid temporary workers, jobs are moved overseas, and safety is ignored whenever it doesn’t fit management’s cost-benefit profile. The simplest aspects of human dignity are attacked. No allowance is made for a sick child at home or for a vehicle that breaks down. Bathroom breaks are timed by computer, and on some production lines key workers must wear an adult diaper because management cannot be bothered to consider the biological needs of its employees.
    Far too many American corporations are run in the interest of maximizing shareholder value. In this worldview, the value of labor counts only insofar as that labor can increase shareholder wealth. Money over people is the rule not the exception. In an earlier day such a set of values would have been considered a form of idolatry, and the people who advocated for money-worship over the protection and enhancement of human beings would have been pariahs. Now business cable networks celebrate them and ask in hushed, submissive tones what can be done to cut so-called entitlements such as Social Security and Medicare.
    Fortunately there has always been a strain, often a small strain, of management thinking that considered this ruling paradigm a bunch of hooey. That strain flourished especially in small, privately owned companies where owners felt themselves to be part of the community and where workers were also neighbors and sometimes friends. Occasionally this strain flourished under the name of Servant Leadership and was understood to include broad non-denomination religious overtones, a part of what is referred to as civic religion.
    In Western Europe worker rights flourished under the aegis of left-learning social democratic parties. At times overtly communist or socialist parties pushed the social democrats to promulgate labor laws that were strongly pro-worker. Among the pleasant revelations of Michael Moore’s film, “Where To Invade Next,” is a sojourn among Italian business owners and workers. In the two companies Moore visited, both high-end manufacturers, workers had six weeks of paid vacation, twelve paid holidays, and a bonus thirteenth-month of salary given at the end of the year. Even workers in less flush companies receive 20 paid vacation days and 12 paid holidays. In Italy workers must be strongly represented on management committees. The owners Moore interviewed, far from being upset by the power and benefits that their workers have, seemed proud to run companies that contributed to the common good. Profits were still made but not at the expense of exploiting those who produce the wealth. Italy has the tenth largest economy in the world.
    Even in the United States until the 1970’s, management saw itself as part of the community and as contributing to community well-being. Likewise, a company’s people were considered its most important resource. This was not mere lip service. During World War II, many rich and powerful people volunteered for active military service. When the country was in danger, those in all social and economic classes assumed the risks of defending freedom. Somewhere along the line the ethic of defending freedom was transformed to defending freedom so long as doing so helped to maximize profits. Some might consider this a change in values worth exploring.
    Into this morass of amoral contemporary American business thinking, we are fortunate to have Everybody Matters by Bob Chapman and Raj Sisodia. While not nearly so polemical as I might wish, Everybody Matters turns the ruling corporate management paradigm on its head. Chapman is the CEO of Barry-Wehmiller, a $1.7 billion manufacturing corporation created by and large through the acquisition of small, specialized businesses mostly in the US but overseas as well. Sisota is a chaired business professor at Babson College. The initial insight for this novel, humane, and effective management philosophy came in 1997 as Chapman was introducing himself to some managers at a recent acquisition. To boost morale and alleviate fear, Chapman on the fly invented a game that allowed a play-element into business activities. While employees could earn a small amount of money from participating in the game, play was as important as economic reward. Chapman reflected on this unanticipated success and eventually, in dialogue with his managers and workers, created a set of Guiding Principles of Leadership (GPL) meant to help employees grow personally and not simply serve as functionaries in a for-profit enterprise. It wasn’t enough simply to create principles, however. Enron had done that. Those principles had to be lived from the top down. People on all levels and across the range of companies were asked how the GPL could be implemented more effectively. Along the way, Chapman and his senior managers discovered that success didn’t come from finding the right talent or from recruiting at the best business schools. Success came from positive leadership and specifically from creating passionate experienced people who were prepared to perform in a creative, life-enhancing way. A profitable, high-energy corporation didn’t need to fuel itself on stress and treat people as objects or functions. As Chapman avers (italics in the original), “Business can change the world if it fully embraces the responsibility for the lives entrusted to it” (page 74). Brutal honesty isn’t necessary. Brutal honesty is still brutal. Real leadership cares, inspires and celebrates.
    The great recession of 2008-2009 gave depth to this vision. As with the overwhelming percentage of business enterprises, Barry-Wehmiller suffered a drastic downturn in orders and revenue. The conventional wisdom would require laying off employees, cutting benefits, and closing the least profitable divisions. That wasn’t the path that Chapman took. He did have to make painful choices. He ordered everyone in the corporation to take one month of unpaid leave. Besides that, though, the only salary he cut was his own, by more than 95 percent. Because everyone in the organization, including union stewards, saw this process as fair and well-intentioned, it was instituted without objection. No one had to be permanently laid off. Toward the end of the recession, business came roaring back, and when it did, Barry-Wehmiller had experienced, well-motivated employees in place to take the corporation quickly to new levels of profitability.
    While the first half of this book is a kind of case study, the second half serves as a description of principles leading to a path forward. It includes group visioning, leading through stewardship, inspiring passion and optimism, and recognizing and celebrating everyone who is actively on the path the Guiding Principles sketch out. The authors recognize that “courageous patience” is sometimes required. Not everyone learns at the same pace or can embrace change easily. Toward the end of their book, Chapman and Sisodia quote Herb Kelleler, the long-time CEO of Southwestern Airlines. Kelleler said, “The business of business is people. Yesterday, today, and forever.”
    Everybody Matters goes a long way toward showing how to realize Kelleler’s maxim. It is a powerful antidote to the management by numbers that serves as leadership and strategy in most corporations. While it presents a way that will require continuous improvement and listening carefully to people throughout the organization, a process that is never fully realized, it offers a life-enhancing paradigm and a way to add meaning and profit to the endeavor that occupies most people throughout most of their waking hours. Thank you, Chapman and Sisodia, for writing this book.

    John Jiambalvo is the author of Smirk, A Novel, a satiric analogy to the first administration of George W. Bush, and Americana Collection: Poems of War and Peace.
    5 people found this helpful
    Report
  • Reviewed in the United States on December 8, 2024
    This book is amazing & should be mandatory for anyone in a leadership/ management role.

Top reviews from other countries

Translate all reviews to English
  • Alice Danla
    5.0 out of 5 stars Very good!
    Reviewed in India on December 21, 2023
    Very good, I highly recommend.❤️👍
  • Ricardo
    5.0 out of 5 stars The future of leadership
    Reviewed in Spain on July 22, 2023
    This book and the life of his author reflect what really matters in life: your impact in others.
    You do not need to work in NGOs or go to missions to create a great impact in the world, just through your day to day life in a business environment you have the opportunity to bring great things for the lives of other.
  • Bomber-d1k
    5.0 out of 5 stars The Truly Human Leadership Message
    Reviewed in Italy on October 11, 2021
    It’s a must-read book. The story of Berry-Wehmiller people-centric culture is powerfully conveyed through the words of the company’s CEO & President and many other leaders and employees.
    The message spread over the pages is much more effective because you feel that authenticity. Everybody matters and deserves to work for an inspiring and caring organization.
  • Dominique Arrighi de Casanova
    5.0 out of 5 stars un management qui n'est pas fondé sur l'instrumentalisation de ses collaborateurs est possible.
    Reviewed in France on May 10, 2021
    En recevant ce livre que j'avais commandé plus d'un mois auparavant, je ne me souvenais plus de l'avoir commandé et me suis reproché un achat impulsif.
    Après l'avoir lu, je suis ravi de cette lecture qui est un plaidoyer très convaincant pour un management essentiellement centré sur l'impact positif qu'on peut avoir sur ses collaborateurs et les autres parties prenantes de notre organisation.
    Ce livre nous décrit comment Bob Chapman, l'un des 2 co-auteurs, a mis en oeuvre dans son entreprise (Barry Wehmiller) ce principe fondamental : avoir un impact positif sur la vie de ses employés et ce que cela produit comme réussite pour chacun et pour l'entreprise.
    On y trouvera à la fois une vision du management centré sur l'homme avec toute l'exigence qu'elle contient et des façons concrètes de mettre en œuvre cette exigence.
    Un chapitre particulièrement convaincant décrit la façon dont ils ont décidé de traverser la crise des subprimes sans licencier, dans un secteur (machine outil) particulièrement touché. C'est dans l'épreuve qu'on vérifie la vérité des conceptions du management professées par les dirigeants.
    Ce livre rappelle celui de Zobrist : "La belle histoire de Favi". Mais je l'ai trouvé plus abouti.
    C'est depuis "Reinventing Organizations" de Frédéric Laloux, le meilleur livre de management que j'ai lu.
    A chaudement recommander pour tous ceux qui croient qu'un management qui n'est pas fondé sur l'instrumentalisation de ses collaborateurs est possible.
    Pour paraphraser l'Evangile (Matthieu 6,33) : prenez d'abord soin de vos collaborateurs et le reste (succès et profit) vous sera donné par surcroît
  • Leon
    5.0 out of 5 stars A must to read for every leader and leader to be
    Reviewed in Germany on April 11, 2021
    It seems unreal, but it works so much better than the constantly used R-word, restructuring, by downsizing, outsourcing with the effect of destroying jobs for the sole purpose of increasing CEO salaries and bonuses from some 10-30x in the 1980s to over 400x today.